Omnicar Customer Guarantee
Our main intention with every client of Omnicar is to ensure that we provide the absolute best service and chauffeured experience at the best possible price. Each of our drivers have experience in the transfers industry and are committed to providing you with a safe and friendly ride each and every time.
Our management team have worked hard to try and make the entire OmniCar limousine booking process simple, easy and affordable. Our online quoting and booking engine is the most powerful in Australia. We allow you to get instant quotes for any Australian transfer and proceed to book online in just four easy steps!
It is extremely unfortunate, that many times in service providing industries such as limousine hire, things just don't happen as intended, and the reason for this is generally because we are trying to provide the best service for all our clients. If you happen to be affected as a result, please rest assured that OmniCar staff members will always try our absolute best to be assisting, fair and understanding to your situation.
In the unlikely event that something does occur, OmniCars customer guarantee assures that
- We commit to provide you with competitive limousine rates
- Your safety is our highest priority
- If there are any variations in your booking we'll assist you and let you know your choices
- Phone and email support is provided
- We'll keep you updated on your booking progress
- We will try our best to reply quickly to any booking request
In addition to this, in order to keep improving our service to you and ensuing customer satisfaction, we encourage you to provide feedback on your experience by visiting our Contact Us page.
We encourage you to read our Terms and Conditions, found at www.omnicar.com.au/legal which will provide you with more details of our terms and conditions.